FAQs

Answers to the questions we hear most from jewellers, gem traders and labs across India. Can't find what you need? Call or WhatsApp +91-9799178785 or email sales@joharitools.com.

Ordering & Products

Are your products genuine and trade-quality?

Yes. Johari Tools supplies genuine jewellery and gemological tools, including brands like Presidium, GemTrue, Motic, Tanita and Gemax, trusted by professional jewellers, gem traders and labs across India.

Can I get advice before buying?

Our jewellery-trade specialists can help you choose the right tool for your work. Call or WhatsApp +91-9799178785 for guidance before you order.

Can I get wholesale or bulk pricing?

Yes. We offer wholesale rates on bulk orders, and special prices for gemological labs, educational institutes and students. Call or WhatsApp +91-9799178785, or email sales@joharitools.com for a trade quote.

Shipping & Delivery

Do you deliver across India?

Yes, we ship all over India from Jaipur. Place your order online and our team will contact you with the best shipping option and charges for your location.

Payments & Invoicing

Do you provide GST invoices?

Yes. We are a GST-registered business and provide GST-compliant invoices with the applicable tax rate on all orders.

Which payment methods do you accept?

We accept all major debit and credit cards (Visa, Mastercard, American Express, Discover) plus the payment options shown at checkout. For bank transfer on bulk orders, contact our team.

About Johari Tools

Where is Johari Tools located?

Shop No. 42, Gopal Ji Ka Rasta, Johari Bazaar, Jaipur 302003, Rajasthan — serving the gem and jewellery trade since 2001.